Legal Documentation

Cancellation, Rescheduling, and Expense Reimbursement Policy

1. Cancellations and Rescheduling

1.1 A flat fee of $500.00 CAD applies to any cancellation or rescheduling request made after a service time has been confirmed and a pre-authorization hold has been placed.
1.2 This fee is non-negotiable and covers the administrative costs of file preparation, loss of reserved professional availability, and credit card processing fees associated with the authorization and release cycle.
1.3 In the event of a cancellation or rescheduling, the initial pre-authorization hold (115% of the estimated fee) will be cancelled or adjusted. Depending on the financial institution, the release of these funds may take 24 to 48 hours to reflect in the cardholder's available balance.
1.4 Requests for cancellation or rescheduling must be submitted via email to support@onusprobandi.ca.

2.1 Clients are responsible for the reimbursement of all reasonable out-of-pocket expenses incurred by Onus Probandi Inc. or its experts in the performance of services.
2.2 Reimbursable expenses include, but are not limited to, travel (airfare, taxi, parking, or mileage at current CRA rates), lodging, and meal per diems for services requiring overnight stays or significant travel distance.
2.3 Travel time is billed at 50% of the expert’s standard hourly rate, unless otherwise specified in the initial fee estimate.
2.4 All expenses will be billed at actual cost without markup. Receipts will be provided upon request for any single expense exceeding $50.00 CAD.

3.1 All fees and expenses are quoted and charged in Canadian Dollars (CAD).
3.2 Final charges are captured electronically within 24 hours of service completion, encompassing both the professional fee for time utilized and any applicable expense reimbursements.